andhapp Random ramblings

Sayo nara hideous urls

I have managed to get rewrite urls to work for this blog. It was not difficult at all but I was just being lazy (not a GTD attitude I know)…so no more of index.php?p=12 in the url instead you will be presented with a pretty url for example sayo_nara_hideous_urls/14 (more meaningful and is same as the post title). It was not that difficult…tweaking the php code a little bit and adding few rewrite url rules (regular expressions rocks) in .htaccess will do the trick.

Nevertheless, there are few things that still needs to be fixed:

  1. What if I use characters like ? or ... in my post title or categories? I think then it will just fall over so I need robust rules to handle that situation.

  2. I could not get the search function to show up in a pretty url way…but these two are my next actions.

Grind my gears

I do not understand why customer facing organisations run without any prior resource planning. For some reason all the bank employees were participating in some mass exodus at about 13:30… or they were just busy not doing anything…contemplate the following scenario:

1. Only two cashiers are serving in a bank with a capacity of eight…

2. One window has been allocated for money exchange purposes but I am sure they can all carry out the usual services when it is unoccupied…

3. One is kept free to look after the business customers…

4. Then there are two staff members chatting in one corner as apparently they are personal bankers so they won’t come and dirty their hands in petty cashiers job…

Conclusion: I queued up 15-20 minutes for a **2 **minute job…

Does this bank need any further competition?? The answer is no…it does not because it is actually competing against itself by driving its customers away. I am not sure how can these customer-centric organisations completely ignore the most important entity - “Customers”.

As far as resource planning goes, it is a known fact that majority of people use their lunch hour to perform the miscellaneous bank transactions and I would have imagined the banks are astute enough to lunch around those times as opposed to during those times….but unfortunately I am wrong.

Check out the new look

Just in time for the new year….

Please leave some comments if you are here…encouraging or discouraging…

Thanks…